Wikipedia describes Empathy as the capability to share and understand another's emotions and feelings, and is characterized as the ability to "put oneself into another's shoes". This connection to others is both an honorable and natural feeling, but can also often drive us to do something that, is the completely wrong thing to do. Since joining the Fire Service I've seen many situations where peoples empathy for another has not only caused them to be unable to render help, but on occasions has actually put everyone in danger. In a blog post the other day Seth Godin talked about empathy and asked To View More >>

As I sat down to write this I wondered about my title, I tossed between "Don't forget your belt" and "Drinking $200 bottles of wine". "Don't forget your belt, was a travel tip for men. If you are going to go away with your wife for the weekend, heed my advice and pack early, if not you will be like me rushing out of the house late, forgetting your belt and will spend all weekend pulling up your jeans. :) Anyway, I'm sitting here buzzing after a weekend away with Sonya where we spent two amazing days exploring a jewel in our own back yard, Waiheke Island. As many people know I am passionate about To View More >>

I had my first play with WolframAlpha this morning. I was watching the launch on justin.tv and saw the search url people we using. By doing this I got around the opening soon window ... Hope that's ok. Anyway very cool. Sorry for the poor video really just recording my play. The big thing is knowing what you can do and how to approach searching. Was very fast until they started load testing and then things started timing out. Cool as a first experience though. To View More >>

  I asked a few friends, colleagues and my family a weird question, which was ... What do you think I am an "expert in"? What I was curious about was, how do people perceive me? What did they think I was an expert in, and where do I add value? I've long been the 'go to guy' when you have an IT problem you can't beat. My knowledge is both deep and wide and when you combine that with my ability to quickly research, while looking at the big picture and delving into the detail there aren't mainly small to medium size IT issues I can't resolve. Not trying to big note, but it has always been my To View More >>

The New Zealand Herald ran a story this morning about Kevin Roberts joining the board of New Zealand's Telecom. Some stories honestly just make me go, OMG, what? Here is one of my business heroes joining the board of a company (Telecom) that "I hate to love". I continue to support them despite myself, and despite the way they present themselves to their clients. But I would love to love them. In the interests of full disclosure, our company are pretty big telecommunication users. We are heavily dependent on Telecom for our international telephone presence, and we're big users of high speed internet. To View More >>