The eternal question of life for many people is "how do I find the energy for that"? Here I share my thoughts and what we can learn from children. One of the most common things I hear parents say of their children, as the little ones rush past, is : "OMG the energy ... If only we could bottle it" I wonder what it is that causes us to have unlimited energy as children, but as we get older our energy wanes ... or at least, should I say, that's what happens to some of us. If you look carefully you'll notice some really big differences between how children spend their time and how most adults do. To View More >>

In business there are no magic bullets, but this idea is so powerful it certainly feels like magic. I ran into an old friend yesterday, and it reminded me of a series of seminars I ran a few years ago that contained a section on how to increase profits. Especially when times are tough, it's great to be able to break things down into some simple rules that allow you to know where to focus, so I'll share this very simple but powerful idea with you now. Gross Profit is calculated on an "averaged basis" as: (Total number of clients x Average number of visits per year x Average sale x Average margin) To View More >>

 Photo by Brett Harkness I just wrote about why I love photograph albums, but the story got a little long so I've edited it. I guess the truth is we love the industry, the books and just as importantly, we love design. Queensberry's love and focus on design is a story all by itself. Let's face it, though, some albums suck ... Sorry but they do. The book is cheap and plasticky, and no consideration is given to what photos are included. A great album is so much more. I'm not trying to turn this into a shameless plug, and I know quality is subjective, but I believe we produce the world's finest To View More >>

My career started the traditional way, many moons ago, running a lemonade stand, collecting coke bottles, mowing lawns, and basically doing anything I could to turn a dollar. While at university in the late 80s I installed computer systems for a legal firm, and worked in hospitality as a waiter at the Regent Hotel in Auckland. I also worked in the family handcraft/souvenir store, Earthworks, in Parnell, Auckland. Computers were my favourite toys. My Dad had been into computers since before either the Mac or the PC (those were the days), so even though there were no computers in schools I was a To View More >>