I've been so excited by this story since yesterday I just had to share. Yesterday Danny told me that one of our developers, Simon, had launched a game on the iTunes app store. I was interested but to be honest, at least initially, more polite than excited. That was until Simon introduced me to "Nutty Bugs", and then I was blown away. I am not easily impressed, but it's not an overstatement to say that I was stunned. Stunned, not just because I had no idea about the project, but because what they have created is so complete and professional. In six months they have not only developed a game, they've To View More >>

I just had a wonderful evening with CEOs from some of New Zealand's best companies. The group was brought together by Better By Design to visit some of the USA's best Design-led and Innovative companies. It's going to be an amazing week, challenging I am sure, but an interesting thing happened tonight: if you like, a small distinction became clear to me. There I was talking to Diego Rodriguez a partner at Ideo, a brilliant design company, and Perry Klebahn a consulting associate professor at Stanford Design School, two great people who were truly gracious in the knowledge they shared. To be honest, To View More >>

Did you know many people have decided what they think of a web page before it's even finished loading?  I'm convinced that when people review their own website they aren't very good at it for two reasons: 1, They're emotionally involved. It's their baby and no one wants to think they have an ugly baby. Even more so when they paid a lot of money for it. 2. They have no idea what web surfers want. Even worse, they don't really know much about their own web browsing behavior. That's because, like everyone else, we mainly tend to surf on auto-pilot. If this could be you, here's my challenge. (If To View More >>

Without a doubt the currency of the Fire Service is Trust. Without it all emergency services, and especially the Fire Service, would struggle to operate. I am sure it's true in all countries that the Fire Service almost always tops the chart of "Most Trusted Occupations", and I'm very proud to be a part of an organisation with that quality. This is important, not just between us and the public but also amongst members of a crew. Our job can be dangerous and you need to be able to rely on the people you respond with, and your ability to trust their integrity and courage is essential ... If not, To View More >>

  I asked a few friends, colleagues and my family a weird question, which was ... What do you think I am an "expert in"? What I was curious about was, how do people perceive me? What did they think I was an expert in, and where do I add value? I've long been the 'go to guy' when you have an IT problem you can't beat. My knowledge is both deep and wide and when you combine that with my ability to quickly research, while looking at the big picture and delving into the detail there aren't mainly small to medium size IT issues I can't resolve. Not trying to big note, but it has always been my To View More >>