I found myself in trouble on Twitter this morning ... ok "in trouble" might be a bit strong, but a tweet I received did make me realise something I was doing was causing offence and of course don't want to do that. In my "Direct Messages" (inbox) I received the following tweet. At first I thought #DM meant "Deep and Meaningful" ... what no deep and meaningful conversation?, what a weird thing to say ... but then I realised more seriously that they meant "Direct Messages". So what happened, and why is this important? juhasaarinen seems like a pretty cool person. Certainly they have an interesting To View More >>

The New Zealand Herald ran a story this morning about Kevin Roberts joining the board of New Zealand's Telecom. Some stories honestly just make me go, OMG, what? Here is one of my business heroes joining the board of a company (Telecom) that "I hate to love". I continue to support them despite myself, and despite the way they present themselves to their clients. But I would love to love them. In the interests of full disclosure, our company are pretty big telecommunication users. We are heavily dependent on Telecom for our international telephone presence, and we're big users of high speed internet. To View More >>

Ok what else can I say except, if you want to blow your mind go to www.ted.com. Ted is an annual conference of world class speakers sharing innovative ideas, telling stories and inspiring change. I mean everything is covered and many of the speakers from conferences over the last few years have put online for your enjoyment. Over the last few months I have listened and watched fascinated to speakers from Bill Clinton to Bono. I've been inspired by new ideas of social change in Africa, Seen Statistics brought to life in a fascinating graphical display. And learnt how my children will more than To View More >>

I talk with people a lot about website creation, online communities and blogging and I’m constantly surprised at the differing attitudes to what works, what’s trendy and often what’s affordable. On one side of the room, the geeks say Web 2.0 is about the technology; on the other the marketing people and professors reckon it’s about the people. But isn't it about the purpose? Why are we doing this, and who is it for? Restaurants are like this. You can build the most elegant dining room, back it with the best kitchen and staff, invite all the popular people – but they won't come back unless To View More >>

In addition to work, I get hundreds of personal emails a week, and have got myself into a situation again of "email overwhelm" on my personal account and Facebook. Today I decided to catch up, and although I haven't got through the 500 odd emails completely I am stunned by what I have come across so far. - an email from an exchange student that lived with us over 20 years ago. - 2 emails from old friends remaking contact. - an email from an online friend telling me that her husband has passed away. - a tirade of emails ... first saying hello and then a number asking why I haven't replied, escalating To View More >>