I talk with people a lot about website creation, online communities and blogging and I’m constantly surprised at the differing attitudes to what works, what’s trendy and often what’s affordable. On one side of the room, the geeks say Web 2.0 is about the technology; on the other the marketing people and professors reckon it’s about the people. But isn't it about the purpose? Why are we doing this, and who is it for? Restaurants are like this. You can build the most elegant dining room, back it with the best kitchen and staff, invite all the popular people – but they won't come back unless To View More >>

In addition to work, I get hundreds of personal emails a week, and have got myself into a situation again of "email overwhelm" on my personal account and Facebook. Today I decided to catch up, and although I haven't got through the 500 odd emails completely I am stunned by what I have come across so far. - an email from an exchange student that lived with us over 20 years ago. - 2 emails from old friends remaking contact. - an email from an online friend telling me that her husband has passed away. - a tirade of emails ... first saying hello and then a number asking why I haven't replied, escalating To View More >>

My career started the traditional way, many moons ago, running a lemonade stand, collecting coke bottles, mowing lawns, and basically doing anything I could to turn a dollar. While at university in the late 80s I installed computer systems for a legal firm, and worked in hospitality as a waiter at the Regent Hotel in Auckland. I also worked in the family handcraft/souvenir store, Earthworks, in Parnell, Auckland. Computers were my favourite toys. My Dad had been into computers since before either the Mac or the PC (those were the days), so even though there were no computers in schools I was a To View More >>