Jacqui sent me a link to this movie this morning. It's a very cool recording created by Mark Johnson founder of Playing for Change I love how in this next movie a man describes his music in such a spiritual way, he says ... "According to our philosophy music has been a great power. Power to bring peace and to get enlightenment. Because it is a sort of meditation... Because you need a lot of dedication in order to bring the music a great art... When there is a great art, there is always heaven. That is why we believe through music, if you practice a lot, you meditate To View More >>

Why oh why do people find providing good customer service so hard? I guess probably for the same reason so many people struggle with relationships, that is that they co-exist, rather than truly throw themselves into the situation in the effort to find a real connection. Don't get me wrong, I don't believe that the customer is always right, they often aren't but in that moment they do deserve to feel significant and cared for... Often that just takes a little empathy and a smile. Why is it that when people talk about great business they can rattle of a list of companies specializing in various To View More >>

Without a doubt the currency of the Fire Service is Trust. Without it all emergency services, and especially the Fire Service, would struggle to operate. I am sure it's true in all countries that the Fire Service almost always tops the chart of "Most Trusted Occupations", and I'm very proud to be a part of an organisation with that quality. This is important, not just between us and the public but also amongst members of a crew. Our job can be dangerous and you need to be able to rely on the people you respond with, and your ability to trust their integrity and courage is essential ... If not, To View More >>

When I say danger, I am not exaggerating. If you are online and geotag your photos you risk being robbed, raped or murdered if you aren't very careful. I do apologise, I don't like having depressing stuff on my blog, but you do need to be a little scared; you do need to consider how you work online. If you value your property and especially your life read on. So what is Geotagging Wikipedia describes Geotagging as: the process of adding geographical identification metadata to various media such as photographs, video, websites, or RSS feeds, and a form of geospatial metadata. These data usually To View More >>

Hat tip to Perry Belcher, I found this on his blog on a post called "Sneaky Little Brain Tricks". Simply mind blowing. Thanks Perry. Technorati Profile To View More >>