Hi everyone, I've got busy and having so much fun living life with my direct and Queensberry family. I wish I could get back here, but right now may I just share a video that echoes my desire for us all to be grateful :-) To View More >>

I just had a wonderful evening with CEOs from some of New Zealand's best companies. The group was brought together by Better By Design to visit some of the USA's best Design-led and Innovative companies. It's going to be an amazing week, challenging I am sure, but an interesting thing happened tonight: if you like, a small distinction became clear to me. There I was talking to Diego Rodriguez a partner at Ideo, a brilliant design company, and Perry Klebahn a consulting associate professor at Stanford Design School, two great people who were truly gracious in the knowledge they shared. To be honest, To View More >>

Wikipedia describes Empathy as the capability to share and understand another's emotions and feelings, and is characterized as the ability to "put oneself into another's shoes". This connection to others is both an honorable and natural feeling, but can also often drive us to do something that, is the completely wrong thing to do. Since joining the Fire Service I've seen many situations where peoples empathy for another has not only caused them to be unable to render help, but on occasions has actually put everyone in danger. In a blog post the other day Seth Godin talked about empathy and asked To View More >>

People with dirty jobs are happier In this movie Mike Rowe from Dirty Jobs does two things, first he talks about a day he worked on a farm and amongst other things docks lambs. I saw this show and couldn't believe he did what he did. I thought it was inhumane and as it turns out initially he did too, but in an entertaining fashion he talks through his learning and explains. The second thing he does is he makes the point that in his opinion people with Dirty Jobs are happier. He puts forward a strong case that following the advice "Follow Your Passion" might be bad advice. For some it To View More >>

'How did you become so wealthy?' is a question I've asked plenty of people in my life. But the answer I got from a very successful colleague of mine when I worked at Xerox wasn't about a product, or a service, or a sales  or marketing strategy. It was about a belief that underpinned everything he did. His answer was this. "I got rich by making other people rich... I add value to peoples lives." He took it upon himself every day, to go out and add value to peoples lives - whether it was his clients', or his customers' or his friends'. Now you're not necessarily going make people rich simply To View More >>