Well after less than a month with iPower I have moved web hosts due to their unreliability. I am sure this isn't the way they are permanently but over the last week my site was down on a number of occasions for hours, and I have lost my confidence. I am very sorry for the inconvenience caused ... grrr. One of the interesting observations is that they weren't prepared to go into detail of what the technical issue was, just each time that "it was a router and it's now fixed". I guess companies do this due to being scared of looking bad, but left with no convincing information I was forced to move and protect myself. I wish them luck, but at least now I have some confidence that things will be even better than before. Maybe they could have shown me that they care and there should have been a strategy to not made the situation worse. Hopefully I have done my homework a little better this time, and have moved to Host Gator. I've read lots of positive reviews, they consistently rate high on "Best ISP" lists, and I love that they have an environment policy and plan. I also really love how they present themselves giving a sense of size, combined with the promise of support from the owner ... You can even chose for your support ticket to go to CEO Brent Oxley if you're not satisfied with the help you're getting. Anyway setup was easy, registration and getting started took less than 20 minutes, just like it should be. Once again, thank you for your support of me, and I trust that all will be good now and in fact the site even feels a little faster.