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Hi everyone.
I have been asked a lot recently about my website, especially who hosts it and about the fact that I have it monitored 24/7 for uptime and reliability.
Basically late last year I had lots of issues with uptime of my blog, so moved to Host Gator. They have been amazing. The server is quick, but the support has been even better. Even while a hurricane battered their data and call centre the support tickets continued to be answered.
Below is a link to their site if you're interested, trust me they are cool and about 10 of my friends host with them now, they consistently rate high on "Best ISP" lists, and I love that they have an environment policy and plan.
As I said in an earlier post I really love how they present themselves giving a sense of size, combined with the promise of support from the owner ... You can even chose for your support ticket to go to CEO Brent Oxley if you're not satisfied with the help you're getting. Anyway setup was easy, registration and getting started took less than 20 minutes, just like it should be.
It might seem weird that despite them being so good I would therefore want to monitor my site. Well to me it's about piece of mind, I mean I might even mess up. InternetSupervision.com monitor my site every hour automatically 24/7 and another 20+ services our companies run from FTP, SMTP, HTTP, DNS etc.
It is so cool, despite these services being on various servers around the word, I know pretty well as soon as one goes down. Like last night, a local fault in a fibre cable had us hidden from the world for a few hours. When this happened I knew almost immediately, so could log a fault, and was advised as soon as service returned both times via email and SMS message.
I believe even the smallest site should consider such a service. Offerings start from Free, but a few services with SMS notification will cost only a couple of dollars a month ... that's less than a cup of coffee to sleep soundly at night.
Remember ... whether you like it or not, a downed website reflects on YOU.